Shipping, payment and general information for overseas customers.

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Free shipping within NZ for orders over $79. No extra for Rural. See FAQ.

Naturalus has been making and selling natural products here in Christchurch
New Zealand since 2008. Being a Clinical Medical Herbalist, Tanya Townsend has an understanding of how natural ingredients work on the body and how to combine them to give the most benefit. Also over the years more pure essential oils have been sourced and added. To compliment that there is a great range of Ultrasonic Oil Diffusers, being one the first in NZ to have them. There are plenty of other products to check out and if you want to read some feedback it’s here:
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If you want to leave a Google Review then please click the link below;


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Also checkout our Facebook Page

and Instagram.

International Customers

Yes We Ship Overseas.

We welcome international orders. Naturally all countries have different rules. Customers are responsible for any customs regulations or taxes imposed on foreign orders. We cannot be held responsible for any seizures by customs outside NZ. Please check in particular with regard to our herbal teas.

Please note if you order through PayPal with the New Zealand Shipping then decide you don’t want to pay the extra shipping to your country we will refund your payment but minus Paypal charges.

Please use the INTERNET BANKING option at CHECKOUT.

However, if you live overseas but are shipping to a New Zealand address then you are welcome to use the PayPal option.


We would advise against buying our Teas if you live in Australia. Your customs are particularly strict on exotic plant material. Everything else should be fine though.

Hong Kong

We do not ship to Hong Kong as we have a distributor there. If you need their contact details please contact us.

How Do You Pay?

Choose your product and checkout using the INTERNET BANKING option. Fill in the form (Company and Phone are optional). You will receive a confirmation of your order through email with a copy of your order and our Bank Account Number. Please disregard this email as we will send out another with a revised shipping cost. This email will have a PayPal button on it so you can complete your transaction using your Visa, Mastercard or PayPal Account.

Not sure about purchasing online.

Don't hesitate in sending us an email from our CONTACTUS page asking about our products. Perhaps you are not comfortable going through our normal ordering process, tell us what you want and we"ll work out the best way to get it to you. We try to answer enquiries on the day they are received.


All amounts are in New Zealand Dollars (NZD).

What is PayPal?

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere.

Is PayPal safe to use?

Your credit card number is never exposed to the merchant (in this case us). You have 100% protection against any unauthorized payments sent from your account. Every purchase is confirmed with an email receipt.

Why use PayPal?

No PayPal account is required, there is no need to sign-up but you can if you want. Pay with your credit card, debit card, or bank account. Your choice.

What Freight Company Do We Use?

We use NZ Post International Air for our overseas freighting. Delivery time is between 3 and10 working days.

Cost Of Shipping?

Obviously shipping costs will vary greatly depending on which country you want our products delivered to and how many items you purchase. Generally the more items in one order the lower the shipping costs per item in that order. Free Shipping only applies to delivery to New Zealand addresses.
Feel free to email us with what items you require and we will send you a quote for the shipping costs.

Please note if you order through PayPal with the New Zealand Shipping then decide you don’t want to pay the extra shipping to your country we will refund your payment but minus Paypal charges.

Essential Oils

Unfortunately Tea Tree and Eucalyptus Essential Oils cannot be sent overseas by our Freight Company.


Please note that since the power cords for our Diffusers are wired for New Zealand we do not send overseas.