TeaSoapCreamOilsTinctureAccessories


Shipping Time


To keep shipping costs down we use NZPost. Their stated delivery time is 1-3 working days but depending on time of year and remoteness this can be longer. If you need something urgently please contact us first before placing your order.

Can't Find Your Shopping Cart or Checkout


After you add an item to your cart you go to the top of the page and click on the dark gray bar. This appears on the following pages:
HOME, ABOUTUS, TEA, SOAP, CREAM, OILS, TINCTURES &TEAWAND.

If their is no bar at the top of these pages then your javascript is probably disabled.

To check this please try here.
Activate and enable your javascript at activatejavascript.org

How do I use the shopping cart?


The following is a quicktime movie of the Direct Order process.

Let us say we are buying a 100gms of Organic Black Tea. We could use a credit card but this time we want to pay direct into the Naturalus Bank account.

Please click the icon below



An email will follow giving the account details and total cost.

Goods will be shipped when the transaction appears in the account and another email will let you know they are on their way.


If you can't play the quicktime movie try this

WMV movie


Not sure about purchasing online.


Don't hesitate in sending us an email from our CONTACTUS page asking about our products or a specific health question. Perhaps you are not comfortable going through our normal ordering process, tell us what you want and we"ll work out the best way to get it to you. We try to answer enquiries on the day they are received.

What are the shipping costs (NZ and Overseas)?


Shipping within NZ is between $2.50 and $13.00. Overseas customers please disregard shipping shown in cart. You will need to continue through checkout and choose the Direct Order option. A new shipping amount together with your order total will be emailed to you with paypal button for payment.


Currency?


All amounts are in New Zealand Dollars (NZD).

Which payment methods are accepted?


Naturalus accepts Visa and MasterCard through PayPal.
We also accept payment through direct bank transfers to our bank account.

What is PayPal?


PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It's accepted by merchants everywhere.

How do I pay via PayPal?


During checkout in your shopping cart (accessed at the top of the page), choose PayPal as the payment option. Once you click Continue, you will be transferred to PayPal to enter the details of your payment. For your security, your account number and other financial information will remain securely with PayPal and not be communicated to us.

Is PayPal safe to use?


Your credit card number is never exposed to the merchant (in this case us). You have 100% protection against any unauthorized payments sent from your account. Every purchase is confirmed with an email receipt.

Why use PayPal?


No PayPal account is required, there is no need to sign-up but you can if you want. Pay with your credit card, debit card, or bank account. Your choice.

What happens with the Direct Order option?


Fill in the form (Company and Phone are optional). You will receive a confirmation of your order through email then soon after another email with shipping included. NZ customers will be given our Bank Account number to pay into. Overseas customers will have a PayPal button on their email.

International


Customers are responsible for any customs or taxes imposed on foreign orders. Please check in particular with regard to our herbal teas.

Herbal Tea Contraindications


Gymnema * - Slimming Tea, Slimming Tea Combo
Licorice* - Allergy Tea, Breath Tea, Digestion Tea, Energy Tea
White Willow* - Headache Tea
Ginkgo* - Memory Tea, Stress Tea
Lemon Balm* - Sleep Tea
St John's Wort*** - Menopause Tea


*
Please check with your G.P. if you are on the following pharmaceutical medications and want to take the following herbs: Warfarin:White Willow/Ginkgo/Pau d’ Arco; High Blood Pressure (Hypertensive) medications: Licorice; Thyroid medications: Lemon Balm; Diabetic medications:Gymnema.

***St John's Wort is contraindicated in those taking indinavir (HIV protease inhibitor), cyclosporin (immunosuppressive agent) and warfarin. Caution is advised for patients taking other HIV protease inhibitors, non-nucleoside reverse transcriptase inhibitors, theophylline, digoxin, anticonvulsants, oral contraceptives, seletive serotonin-reuptake inhibitors and triptans (migraine medication).

Soap Size


Unless otherwise stated bars weigh approximately 130gms and they have dimensions of 70x70x25 mm

Using Coupons

After clicking at the top of the page to reveal your shopping cart (and making sure you have added all the products you want to purchase) then follow the screen shots below.

Screen-shot--Coupon2

Tea: No. of cups

Since we price our teas based on weight the number of cups per bag will vary (leaves being lighter than roots, flowers sometimes lighter still) . We have put these amounts beside most teas.